Olaif Voice watches Instagram, TikTok, YouTube, Shopee and TikTok Shop, then runs every incoming message through a five-agent AI pipeline that triages it, looks up the brand knowledge base, drafts a reply in Olaif's voice, and checks it — so a small human team can approve great answers in seconds instead of writing them from scratch.
This is a static, click-through demo. Every name, handle, message, price, rating and metric you'll see is fictional dummy content — no real customer or account data is included.
Olaif · Daily · Dental · Family
The same pipeline powers social comments, direct messages and marketplace reviews. A human only steps in at the end — to approve, edit, or escalate.
Who is this? Checks the VIP list and follower data — flags influencers and partners.
Reads intent, sentiment, language and urgency, then routes: auto-reply, draft, or escalate.
Retrieves the right product facts, FAQs and past approved replies from the knowledge base.
Writes the answer in Olaif's warm, practical voice — matching the customer's language (Bahasa / English).
Blocks banned words, competitor names and risky claims; rewrites soft issues before a human ever sees it.
Eight highlight screens from the live console. Tip: flip on Guided tour (top bar) inside any screen to see callouts explaining what the AI is doing.
Cross-channel health: approvals waiting, escalations, published replies and daily AI spend.
The hero screen: AI-drafted comment replies with triage tags, reasoning and one-click approve.
A unified Instagram + Facebook DM inbox with AI summaries, lead tagging and the 7-day reply window.
Buyer ↔ seller conversations, tagged by the product or order shared in the thread.
A promotion monitor that flags any discount over 10% — catching platform-funded price cuts.
The same pricing & promotion watch for the TikTok Shop catalog.
Scheduled reports — product health scorecards, defect clusters, adverse-event watch and reply SLA.
The influencer & partner roster the Profiler checks against on every interaction.
See the console's login page (any credentials work in the demo).