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About this screen — Approvals
The heart of the product. Each card is one social comment that the AI pipeline has already triaged, researched, drafted a reply for, and brand-voice checked. The human just reads the left side, skims the AI's answer on the right, and clicks Approve (or edits first). Turn on Guided tour to see which agent produced each part.
Approvals
3 awaiting
Olaif Sensitive Toothpaste 100g
AI · conf 0.94
Olaif Dental
instagram
·
@rina.mln
·
02 Jun 2026, 09:14
Kak ini toothpaste-nya aman ga buat gigi sensitif? Aku tiap
minum dingin ngilu banget 😣
Comment is on this post
Ngilu tiap makan es krim? 🍦 Olaif Sensitive hadir buat kamu
yang punya gigi sensitif. #OlaifDental #GigiSensitif
question
neutral
id
dental
urgency: normal
confidence: 0.92
#sensitivity
#safety
not_vip · <10k
Draft confidence: 0.89 · Reviewer: approve · final 0.91
Reply
Drafter reasoning
Question about suitability for sensitive teeth. Pulled the
active-ingredient + usage guidance from the Olaif Dental KB.
Kept it warm, used "kak", and avoided medical claims.
Multi-Surface Antibacterial Cleaner 700ml
✓ human-verified
Olaif Daily
tiktok
·
@budihartono_
·
02 Jun 2026, 08:41
does the lavender floor cleaner leave the floor slippery? i
have a toddler at home
Comment is on this post
POV: lantai kinclong, rumah wangi lavender ✨ #OlaifDaily
#BeresinRumah
question
neutral
en
home_cleaner
urgency: normal
#safety
#kids
Draft confidence: 0.86 · Reviewer: approve · final 0.88
Reply will post as 2 sequential comments on TIKTOK (cap:
150 chars each).
Part 1 / 2
Part 2 / 2
Drafter reasoning
Safety question from a parent. Answered the slip concern
directly, added a practical drying tip, reassured on scent.
Split for the TikTok 150-char cap.
Aromatic Lavender Hand Wash 400ml
AI · conf 0.90
Olaif
instagram
·
@beautybyrani
·
02 Jun 2026, 07:58
Beli yang hand wash lavender tapi pump-nya macet pas sampai 😔
kecewa sih padahal suka banget wanginya
Comment is on this post
Cuci tangan jadi self-care moment 🤍 Aromatic Lavender Hand
Wash, sekarang di Shopee & TikTok Shop.
complaint
negative
id
daily
urgency: high
★ VIP · mega_influencer · >1M
#defect
#packaging
Draft confidence: 0.84 · Reviewer: approve (with caution) ·
final 0.86
Reply
VIP — handle with care
defect playbook applied
Drafter reasoning
Packaging-defect complaint from a VIP mega-influencer.
Apologised sincerely, offered an immediate replacement per
the defect playbook, and asked for order details via DM.
Avoided fault-admitting language beyond the apology.